Solar Panel Repair & Servicing in Central Virginia

Yes. For a system that's new to us we start with a $600 inspection so we know exactly what's on the roof and how it was wired, and $120 of that fee is credited toward any repair we do afterward.

Partly. Your equipment warranties — panels, inverters, microinverters, optimizers, batteries — are with the manufacturer, not the installer, and they're still valid. What you've usually lost is the installer's workmanship warranty — and someone to actually swap the part. Manufacturers will often send replacements for free, but the labor is not covered. That's what we step in for: we replace the equipment and become your ongoing service contact.

It depends entirely on what's wrong. The visit itself is a $600 inspection for systems we haven't worked on before ($120 credited toward the repair), or a $350 diagnostic fee for existing Virtue customers (waived if we can identify the issue remotely). After that you get a fixed-price quote before we do anything. Manufacturers often replace failed parts for free — a failed Enphase microinverter, for example — so you're paying labor. Inverter replacements and rodent-damage rewiring are the more expensive jobs. Our solar maintenance costs guide has typical ranges.

Within 1.5 hours of Charlottesville: Albemarle and the surrounding counties, the Shenandoah Valley (Harrisonburg, Staunton, Waynesboro, Lexington), the Piedmont (Culpeper, Madison, Orange, Warrenton), the Richmond metro, Lynchburg, and Fredericksburg.

Not necessarily. This is often the result of a lost internet connection. If your inverter or Enphase Envoy has lights on it, those can often tell you whether the system is producing. If there are no lights anywhere, the system is usually truly down — send us a request either way and we'll help you sort it out.

Look in your main electrical panel (and any sub-panel or exterior disconnect near the meter) for a breaker labeled "solar," "PV," or "inverter" — usually a double-pole breaker, often 20–40 A. It should be in the ON position, in line with the others. If it's tripped it will sit in the middle or on OFF; flip it fully off, then back on. If it trips again, leave it off and tell us — a breaker that keeps tripping is a real fault, not a nuisance.

Yes — the panels and racking sit on top of the shingles, so they have to come off for the roofer to do their job. We handle both ends: we detach and store the array before the roofer arrives, then come back to re-flash the mounts on the new roof, reinstall the panels, and recommission the system.

Yes, both retrofit onto most roof-mounted arrays in a single visit. Critter guard is worth it on any array near trees — squirrels nesting under panels chew wiring, and that repair costs far more than the guard. Snow guards make sense when the array sheds onto a walkway, deck, or gutter you care about.

Get it inspected. Buyers: you're inheriting a 20-year electrical system, and a home inspector won't evaluate it. Sellers and agents: a written inspection report with photos and production data removes the biggest question mark from the listing. Our $600 solar inspection covers the array, wiring, inverter, monitoring, and production versus what the system size should deliver.

Yes — same form, just answer "Yes" to "Are you already a Virtue customer?" For systems we installed, there's no inspection — we charge a $350 diagnostic fee and quote the repair, and if we can identify the issue remotely we waive the diagnostic fee and quote it up front.